Yes we ship worldwide! We are based in the UK, so additional duties may apply upon arrival of international orders - we are not responsible for these additional costs. Shipping & duties are non-refundable.

All our jewellery is handmade in Brighton. Shipping times are approximate and will be from the date of dispatch, not the date of order. Please see product pages for processing time. Please note we do not ship on weekends or bank holidays.

If you need the piece sooner than the time listed on the product page, please contact us via our form here or email us at info@ratbetty.com prior to placing your order.

Orders will be posted by either UPS or DHL Express Courier. Please proceed through checkout to see the shipping options. We are based in the UK, so additional duties may apply upon arrival of international orders - we are not responsible for these additional costs. Shipping & duties are non-refundable.

All orders come packaged in a Fairtrade cotton pouch within a recyclable branded Rat Betty black jewellery box. We also include a care card!

If you'd like your order gift wrapped, please add a note when checking out to request this, or send us an email at info@ratbetty.com

If you'd like to add a personalised note, please add this when checking out, or send us an email at info@ratbetty.com

All orders placed in November and December 2023 will have until the end of January 2024 to return/exchange your order.

Merchandise must not be worn or damaged. Shipping costs are non-refundable.

Please be sure of the piece and size you are ordering. We are based in the UK and customers are responsible for the shipping of all returns and exchanges. We will ship the exchanged item back to you. For your security, we recommend shipping your package with a carrier that can provide you with a tracking number. Please note that Rat Betty is not responsible for items damaged or lost in transit.

All orders placed in November and December 2023 will have until the end of January 2024 to return/exchange your order.

Please email info@ratbetty.com with “Return” or “Exchange” and your order number in the subject line. You will receive an email with information on next steps.

The returned package must include: a note containing the order number, and the item being returned. We will send you an email as soon as we receive your package.

Please be sure of the piece and size you are ordering. We are based in the UK and customers are responsible for the shipping of all returns and exchanges.

All orders can be cancelled before we've shipped your package.

Once we've shipped your package, you'll still be entitled to a full refund if you send the package back to us in original condition, details above.

If you refuse a delivery from our couriers, they will either destroy it or send it back to us. If the shipment is destroyed your order will not be eligible for a refund. If the shipment is returned undamaged, the order will be eligible for a refund after deducting the cost of shipping and taxes & duties (if applicable).

If you are able to go safely, we recommend you visit a local jeweler to get measured. If you are unable to, we'd recommend you order a ring sizer online.

Sizing tips:

- The aim is for a snug fit, that is able to slip back over the knuckle. Fingers shrink and swell at different temperatures. Measure your fingers at room temperature for best results.

If the piece you're after is sold out, please go to the product page, select the size you're after and add your email to be notified when it is back in stock.

If you can't see your size, then please let us know which piece and size you're after here.

If you can't see the piece you're after on the gold collection then please let us know which piece you'd like a quote for and what size here.

All our jewelry is 100% solid sterling silver. We never use any types of platings or coatings. A handful of customers experience a green / blue marking, this can be due to a reaction between the jewelry and your skin, and/or remnants of the wax, plant-based polish we use to finish the rings leaving a mark! Read more on this here!

Only one discount code can be used per order, if you'd like to combine them, please email info@ratbetty.com with the codes you'd like to combine.